Job Description

Reporting to the Director of Revenue Management responsibilities and essential job functions include but are not limited to the following:    

• Lead and manage all aspects of the Reservations department and ensure all service standards are followed
• Manage and coordinate all group and individual reservations
• Assist in the management of rooms inventory to maximize rooms revenue all distribution channels
• Maintain and manage Passkey inventory property content and guest communication templates
• Manage daily inventory control balance and room assignment
• Load maintain and manage all Business Transient rates on all distribution channels. Conduct ongoing audit for accuracy and visibility on channels
• Assist with maintaining accurate hotel content on branded websites and all 3rd party websites
• Maintain accuracy of information/data and enhance automation efforts in reporting tools
• Assist in the preparation of competitive analysis and other supporting documents
• Assist in managing room authorizations rates and restrictions including communicating rate restrictions and strategy to operation team
• Monitor changes in inventory and provide guidance on the impact of current strategies
• Monitor group blocks and assess risk while making strategy recommendations
• Coordinates the implementation of selling strategies
• Assist with accurately generate and update Revenue Management reports
• Assist with system maintenance including but not limited to inputting rates restrictions monitoring forecasted demand updating group forecasting and running daily system checks
• Assist in the implementation of hotel sales strategies in the reservation and inventory systems
• Participate and contribute in all revenue related initiatives
• Perform adhoc tasks analysis and reporting on a needed basis to senior leadership
• Communicates effectively between Reservations Sales Convention Services Accounting and Front Desk

Qualifications :

• At least 3 years minimum experience in a similar role
• Previous reservations experience required
• Strong working knowledge of Property Manager (Opera Cloud) and IDeaS preferred
• Previous experience within group and tour markets preferred
• Detail oriented with strong analytical skills
• Strong oral written and interpersonal skills to communicate with all levels of organization
• Must work well in stressful high pressure situations

Remote Work :

No

Employment Type :

Fulltime

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